Post Office bosses deny plans to close Kings Heath town centre branch

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Post Office bosses have defended plans to merge Kings Heath post office with a local supermarket or other retail partner as a way of improving services.

The organisation says it is committed to maintaining a strong presence in Kings Heath town centre - and that a six week consultation programme on the future of the branch does not mean a threat of closure.

"Our overall investment will maintain the size of the network and modernise branches to meet customer needs," said a Post Office spokesperson. "This is not a closure programme and there are no compulsory redundancies planned as part of this strategy."

The branch on Kings Heath High Street is classed as a 'Crown' Post Office. It provides a greater range of specialist services than the community branches, which are increasingly found at the back of newsagents or corner shops.

The Crown network is losing £40million a year, so the Post Office is looking for what it calls 'retail partners' to maintain its High Street presence. One of the 70 branches to be offered up for this partnership is Kings Heath.

There are already more than 3,000 branches across the country operating as retail partnerships, the Post Office says, but if no retail partner is found for Kings Heath it will not automatically lead to closure.

"If no retail partner is found we are still committed to having a Crown Post Office within the area," the spokesperson said.

Campaigners defending Kings Heath Post Office will be collecting signatures for a petition outside the High Street branch this weekend.

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Tags: Kings Heath High Street, Kings Heath town centre, local news, post office

Comment by Jan Tchamani on March 11, 2013 at 23:19

Kings Heath post office is always jam-packed with people. It ought to offer a good prospect to a retail partner. No way should it close down! There are lots of people who need it.

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